Design Kit (Pre-Sale)

DESIGN KIT SUBSTITUTION AND REFUND POLICY

Given the nature of digital content, a refund or credit on a purchase is very difficult. Therefore, refunds or credits are not granted unless You are unable to access an Individual Design Kit because of the link provided to You by Plot Creative is defective or content is not accessible whatsoever.

In order to help You be more confident about Your purchase of an Individual Design Kit, please consider the following:

- Review the sample Individual Design Kit on each device and format that will use the Individual Design Kit to help determine any differences in appearance or use.
- Purchase Pivot Insurance. Pivot Insurance is available for You to help You if you are concerned that You do not like the purchased Individual Design Kit.

Plot Creative will assess refund or credit requests on their merits at Plot Creative’s sole discretion, considering the digital nature of the Individual Design Kit. There is generally no obligation to provide a refund or credit in situations like the following:

- You have changed Your mind about an Individual Design Kit;
- You bought an Individual Design Kit by mistake;
- You do not have sufficient knowledge or expertise to use the Individual Design Kit;
- You ask for goodwill; or
- You can no longer access the item because it has been removed (Please download items as soon as practicable after You buy them to avoid this situation).

If Plot Creative decides to issue a refund or credit, this will generally be done using the same manner You used to make the purchase. If Plot Creative chooses not to issue a refund or credit, Your only recourse at that time is to use the already purchased Pivot Insurance, if any. You cannot purchase Pivot Insurance retroactively. This is one of the reasons it is important to not share your credentials with others. You may also choose to purchase additional services, including but not limited to Pivot Insurance to help ensure that you have the materials that You expect. To request a refund, please contact Plot Creative at hi @ leandesignforstartups.com.